Insurance offer - Volkswagen California, Caddy California and Grand California with one year’s insurance included

One year’s Volkswagen Car Insurance is included on the new California, Caddy California and Grand California.

This offer is available for eligible vehicles ordered between Thursday 5th January and Thursday 1st June 2023.

Drivers must be aged 25 to 75 and be a permanent resident of England, Scotland, Wales or Northern Ireland (excludes Channel Islands and Isle of Man).

Important information

  • To enable customers to activate cover, you must complete the Insurance Offers - Request Form for all eligible car sales. Customers will not be able to activate their cover until you have completed and submitted the request form online.
  • You must provide customers with ‘The Volkswagen California with one year's insurance included’ point-of-sale (POS) flyer, updated in May 2023. This includes details on key eligibility and how the customer can activate their cover. The current POS flyer is available to download further below.
  • Customers are required to set up their cover directly on the phone at least 48 hours before they collect their vehicle.
  • Five-day Drive Away Insurance is not available in conjunction with one year’s insurance included offer.

Key eligibility

To benefit from this insurance offer, customers must meet the following eligibility criteria.

  • The main driver must be the first registered keeper of the car.
  • The policyholder must have a minimum of two years no claims discount.
  • All our annual policies are subject to an additional security device being fitted for all California and Grand California models. The cost of the device and fitting is not included in the offer.

Offer not available:

  • In the Channel Islands or Isle of Man
  • In conjunction with any other insurance offer, including complimentary five-day Drive Away Insurance

All drivers must:

  • Be aged 25-75
  • Have held a full UK or EU driving licence for at least two years
  • Be a permanent resident of England, Scotland, Wales or Northern Ireland (excludes Channel Islands and Isle of Man)
  • Have no fault or theft claims within the last three years
  • Have no more than one minor driving conviction within the last five years
  • Not have been banned or disqualified from driving within the last five years

Further eligibility and conditions apply - these can be found within the customer policy wording.

Steps required for customers to be able to activate cover

1. Complete the Insurance Offers – Request Form for all eligible car sales. Customers will not be able to activate their cover until you have completed and submitted the request form online.

2. Provide customers with ‘The Volkswagen California with one year's insurance included’ point-of-sale (POS) flyer, updated in May 2023. The current POS flyer is available to download further below, please add the required information before emailing the flyer to customers.

3. You will need to include the following details so customers can activate cover. These should be added directly onto ‘The Volkswagen California with one year's insurance included’ POS flyer, as indicated.

  • Vehicle registration number
  • VIN
  • Vehicle order date
  • Confirmed vehicle collection date
  • Vehicle sales order number
  • Van Centre/Retailer number

Customers can view full terms and conditions at insurewithvolkswagen.co.uk/california

4. Customers must call 0345 877 6452 to activate their cover at least 48 hours before collecting their vehicle. Lines are open Monday to Friday 8am-8pm, and Saturday 9am-5pm.

This portal is property of Volkswagen Financial Services (UK) Ltd. and is available for use by authorised members of staff and Retailers only.

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